No Kidding has a friendly return and refund policy to ensure your online purchase is free of stress. We offer “100% Buyer Protection Program” for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.
What is No Kidding’s Return Policy?
Our “100% Buyer Protection Program” allows for easy returns and refunds for:
1. Products which you received in “Damaged/Defective/Broken” condition.
2. Products not as per description/photo on the website.
3. Products which you may not like for quality, color and design related issues.
All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your dispute within 3 days of receipt of the product. Disputes registered after 3 days of delivery may not be entertained by No Kidding. Custom stitched products cannot be returned.
How to raise dispute for an order?
You need to register your dispute by sending email to email@example.com with images of broken/defective/damaged products within 3 days of delivery. We need photos of the damaged/defective/different products received so that we can analyze your delivered items. Please mention your order number in the email.
You will receive an e-mail with instructions on resolution or return of your item. Please allow No Kidding three working days to respond to your return request and provide instructions on returning your item or provide proper guidance of your order.